By shopping with STRAYA, you’re joining a community built on quality, style, and integrity.
These Terms & Conditions define your rights, our responsibilities, and how we ensure every transaction is fair and secure.

From product warranties to payment terms, everything is crafted to give you peace of mind while enjoying the STRAYA experience.

 

Effective Date: 06/10/2025

1. Identification of the Holder and General Information

STRAYA is the trade name of the company STRAYA. The present Terms and

Conditions regulate the access, browsing, and use of the website www.straya.com (hereinafter, the “Website”), owned and operated by STRAYA (hereinafter, “STRAYA”), with its registered office located in Brisbane, Australia, as well as the services and products made available to Users through this Website.

The access, navigation, and use of the Website imply the express and unreserved acceptance of all the provisions included in these Terms and Conditions, which shall have the same validity and enforceability as any written and signed contract. Users who do not accept these conditions must refrain from accessing or using the Website. 

STRAYA reserves the right to amend, update, or replace these Terms and Conditions at any time, without prior notice. The User is responsible for reviewing them periodically.

 

2. User Registration and Data

To purchase products or contract services offered on the Website, the User may be required to complete the registration process by providing truthful, accurate, updated, and complete personal data.

The User undertakes to keep login credentials confidential and assumes full responsibility for all activities carried out under their account. STRAYA shall not be held liable for any damages resulting from unauthorized use of User accounts due to negligence in safeguarding login information.

Any suspicion of unauthorized access must be immediately notified to STRAYA.

 

3. Orders and Contracting Conditions

By placing an order through the Website, the User declares to be over 18 years of age and legally capable of entering into binding contracts.

The formalization of the purchase is subject to the correct completion of the ordering process, the express acceptance of these Terms and Conditions, and the receipt of payment by STRAYA.

STRAYA reserves the right to reject or cancel orders that do not meet the requirements or that present fraudulent, abusive, or unlawful conduct.4. Prices, Payment Methods, and Promotional Codes.

All prices displayed on the Website are expressed in AUD ($), inclusive of applicable taxes, unless expressly indicated otherwise. Shipping and handling costs will be calculated and shown before order confirmation.

Payment shall be made exclusively through the authorized methods provided by STRAYA.

Once payment is confirmed, the User will receive an electronic confirmation of the transaction.

Promotional or discount codes issued by STRAYA shall be subject to the specific conditions attached to them and cannot be combined unless expressly authorized. Misuse of such codes will result in immediate cancellation of the order and potential account suspension.

 

5. Product and Service Information

The descriptions, images, and multimedia content associated with products or services offered on the Website are intended solely for informational purposes. While STRAYA strives for accuracy, it does not guarantee the absence of errors or omissions. STRAYA commits to correcting any detected inaccuracies as soon as reasonably possible.

 

6. Returns, Refunds, and Right of Withdrawal

6.1 Refunds for Manufacturing Defects

Users may return, at no cost, products with verified manufacturing defects. In such cases, STRAYA will provide instructions for the collection or return of the defective item. Returned products must be unused and include all original packaging, labels, and documentation.

If replacement is not possible due to lack of stock, the User will be refunded within thirty (30) days.

6.2 Right of Withdrawal

Users who are not satisfied with the purchased products may exercise their right of withdrawal within fourteen (14) calendar days from the date of receipt, bearing the direct return costs. Products must be returned in their original condition and packaging. STRAYA reserves the right to withhold reimbursement until the products are received or until proof of return is provided, whichever occurs first.

 

7. Acceptable Use of the WebsiteUsers agree not to use the Website for unlawful purposes or in a manner that may harm

STRAYA, its affiliates, or third parties. This includes, but is not limited to: 

Transmission of unlawful, defamatory, offensive, obscene, or otherwise objectionable content.

Infringement of intellectual property rights or privacy rights.

Introduction of viruses, malware, or any other code designed to disrupt, damage, or limit functionality.

STRAYA reserves the right to suspend or terminate accounts engaging in abusive or unlawful activities.

 

8. Intellectual and Industrial Property

All intellectual and industrial property rights associated with the Website, including its design, source code, text, graphics, and logos, are the exclusive property of STRAYA or third parties who have authorized its use.

The reproduction, distribution, public communication, transformation, or any other form of exploitation of the Website’s content without prior written authorization is strictly prohibited.

 

9. Hyperlinks

The Website may include links to external websites managed by third parties. STRAYA assumes no responsibility for the content or practices of such sites. The inclusion of hyperlinks does not imply endorsement, association, or recommendation.

 

10. Partial Nullity

If any provision of these Terms and Conditions is declared null or unenforceable, the remaining provisions shall remain valid and enforceable.

 

11. Amendments and Updates

STRAYA may update these Terms and Conditions at any time. The applicable version will always be the one published on the Website at the time of contracting or use.

 

12. Communications

All communications between STRAYA and Users shall be conducted in writing via the channels enabled on the Website, such as the contact form or official email addresses.

 

13. Applicable Law and Jurisdiction

These Terms and Conditions shall be governed and interpreted in accordance with the laws of Australia. In case of disputes, the parties submit to the jurisdiction of the competent Courts and Tribunals in Brisbane, Australia.

 

14. Supplier Ethics Policy

STRAYA is committed to ensuring that its suppliers uphold ethical labor practices, including compliance with applicable labor laws, prohibition of child or forced labor, non- discrimination, fair wages, safe working conditions, and respect for human rights.

Non-compliance by suppliers may result in the termination of commercial relations with STRAYA.

If you have any question don't hesitate to contact us to our mail:

📧strayasunglasses@gmail.com